No Access OR Scrambled Channel
This is a general authorization problem that occured due communication failure between the decoder and the computer program hwere the packages are authorized for each member.
To solve this problem, kindly forward us the following information:
First/Last name on the account
Telephone and/or mobile number:
Decoder (BOX) number:
To find these number , please follow the instructions:
Decoder (BOX) number.
Turn your decoder upside down and verify the barcode number, this is the number under the barcode which starts with 206
On your remote control, press MENU
Scroll down to SYSTEM SETTING
Insert your PIN CODE (4 times zero) 0000
With the arrow please move one up and high light SYSTEM INFORMATION.
At your right hand side you will find the U/A number as the last on the list.
Press EXIT when finished writing it down.
Card Number and Address
e control, press MENU
Srcoll down to CA System
The following will appear CAS SLOT 1: Conax CA
Scroll down 7 times and highlight ABOUT Conax CA
On the screen now you will find the information needed, Card Number line 3 and Address on the last line. Please write them down and press EXIT
Now forward un the the ionformation requested to firstname.lastname@example.org for us to help you as soon as possible.